JDPFu.com 2025

Since last Friday (7/10/08), I’ve been experiencing problems with my paid VIOP service, voipgo.com. Goodbye voipgo.com

What problems?

1. Inbound calls don’t ring all the time. If I reboot the ATA and it registers, the phone will ring. 10 minutes later and calls are sent directly to voicemail.
2. Oubound calls don’t go out. I get a busy signal – even to my cell phone number.
3. VMS calls just get a “beep” like NASA uses or eventually a busy signal.
4. Online chat support is never answered – it didn’t show as working for a few days
5. The online chat initial connection appears to be non-English. Hacked?
6. VMS website login was working earlier in the week – not anymore.
7. Someone installed the wrong certificate on the myvoipgo.com website. They’re using the plain voipgo.com cert from Go Daddy.
8. My internet is working perfectly. And has during all this testing. I’ve told my ATA about my new IP address since a power outage last week.
9. Neither the Softphone nor the ATA aren’t working. I’ve double checked that g.729 is the preferred codec as my account is setup. It will fallback to g.711u/a or GSM.
10. Yes, I can ping my defined SIP server AND Yes, the registration comes back as completed.

This setup worked when I left on vacation at the beginning of July. Nothing has changed.

This is the last time I’ll deal with phone issues. Comcast Voice will be installed later today and this is goodbye to VOIP from any small player. I can’t tell if it is there fault or perhaps Comcast is doing something to block SIP – I don’t know. I do know that I need phone service at the house.