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This article brings up what I’ve said for years about Cloud Computing. Know how you get your data out so you can fire them for another service. If you don’t know how to get your data out, don’t use it.

SaaS

If you use forceSales.com (or any of the other Cloud Computing providers) – how do you transfer your data to a different solution? If you use IaaS, Infrastructure As A Service, like Amazon E2C, you probably don’t really have a problem, since your team will know all the tools being used. SaaS providers really need to be carefully considered, however.

Lease Car analogy.

This question is sorta like asking someone who leases a new car every 2-3 years, how much do you pay for a vehicle over your lifetime? They won’t know, but they will think it isn’t very much. When you point out they are spending 3x or more than people who purchase a vehicle pay in total, then they get it. Similarly, they will be angry that you pointed out the wasted money. I’ve run into the same issue when discussing cloud computing with current users. They don’t want to worry about it, the cost is fine, and they don’t have any idea how to get the data out.

Delete the Data

Finally, are you certain that when you take your data and close your accounts, that the provider doesn’t retain it?

Be careful out here.